Contact Us

PetCare Pet Insurance Programs

710 Dorval Drive, Suite 400,
Oakville, ON
L6K 3V7

Call us toll free:

1-888-897-7387

Fax: 1-866-369-PETS (7387)

Call Centre Hours
(Eastern Time)
8:00am to 9:00pm (Mon-Fri)
9:00am to 6:00pm (Sat)

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Please do not use this form to complete a cancellation request. Cancellation requests can be made via telephone at 1-866-275-PETS (7387). Required items indicated with *.
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Thank you so much for compensating the cost of Spooky’s surgery so fast!

I never thought I would have to use the insurance I took out for Spooky, but felt it was a good idea to have it. After his accident, the hospital in my town, which is full of caring, happy people, attended to Spooky’s needs and the needs of other animals 24 hours a day. They let me visit him as many times as I wanted. Likewise, I was equally impressed with PetCare’s services. I have a QuickCare policy and would have been glad to receive any amount to help with the medical expenses - and $2,000 was more than enough. Spooky is back in good health now and we love him very much. Thanks for your financial assistance PetCare!

Client: Shirley J. Nelson Pet: Spooky, Domestic Shorthair – 6 years old Condition: Foreign Body Ingestion
Claim Submitted: $2,441.48 Claim Paid: $2,000.00

PetCare Pet Insurance Programs are underwritten by Lombard General Insurance Company of Canada, distributed by PTZ Insurance Brokers Ltd. & Gestion GroupAssurance inc. in Quebec. Coverage is available to all residents in all provinces, excluding the territories.