Contact Us

PetCare Pet Insurance Programs

710 Dorval Drive, Suite 400,
Oakville, ON
L6K 3V7

Call us toll free:

1-888-897-7387

Fax: 1-866-369-PETS (7387)

Call Centre Hours
(Eastern Time)
8:00am to 9:00pm (Mon-Fri)
9:00am to 6:00pm (Sat)

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Please do not use this form to complete a cancellation request. Cancellation requests can be made via telephone at 1-866-275-PETS (7387). Required items indicated with *.
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After adopting my dog Sake from a shelter, I purchased my PetCare policy online. I had looked into other programs and determined PetCare's was the best option. I've been very happy with my pet insurance and very grateful that I took out the policy for Sake. She loves to play outside and somehow one-day she injured his ACL. When I contacted PetCare, the representatives were very helpful and I received my check the week after I submitted my claim. Taking out PetCare Pet Insurance was the greatest thing I have ever done. What an investment!

Client: Maryann McGinn Pet: Sake, Mixed Breed Condition: Cruciate Ligament Disease
Claim Submitted: $2845.75 Claim Paid: $2795.75

PetCare Pet Insurance Programs are underwritten by Lombard General Insurance Company of Canada, distributed by PTZ Insurance Brokers Ltd. & Gestion GroupAssurance inc. in Quebec. Coverage is available to all residents in all provinces, excluding the territories.